Careers

Our Vision

For every position we are recruiting for, we strive to hire exceptional people who are positioned at the top percentiles of their talent category. This is the only way that will allow us, to scale to the opportunity and challenges ahead of us. Ego-less team working skills, smarts and core professional values are far more important to us than your specific experience.
 

Open Positions:

   

Technical Support Engineer

 

Key Responsibilities:

  • Working closely with customers on post-sale issues
  • Understand customer requirements, design the optimal integration plan (POC and long term) suitable to customer functional and performance requirements, execute the installation, follow up customer installations and on-going issues, provide on-site & remote support, and write technical documentation
  • Support sales activities in pre-sale phase
 

Requirements:

  • 3+ years of experience in customer support / pre-sale / post-sale
  • Vast experience in supporting customers in one or more of the following areas –Networking, Video, Storage, Security
  • Profound knowledge / expert!! In computer networking, protocols and tools
  • Experience in pre-sale, customer trials and demos
  • Knowledge in scripting (python) – advantage
  • Strong system Linux background
  • Excellent team working and communication skills
  • Ability will and compliance to work in start-up environment with all implications
  • Excellent communication and collaboration skills
  • Experience with web security products- advantage
  • Browser technologies - JavaScript, HTML 5 – advantage
  • Occasional visiting customers on site (locally and abroad)
To apply for this position, please email your resume to careers@fire.glass
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Isolation is the single most significant way to eliminate web attacks and will be adopted by most enterprises